Collections Supervisor Jobs 2021 Near Fort Mill – OneMain Financial

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Job Details
OneMain Financial
Fort Mill, SC

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Qualifications
Training, Urgency
Job Description

Opportunity for job seekers at Fort Mill, SC. The OneMain Financial is hiring for the Collections Supervisor positions.

OneMain Financial Jobs 2021 Near Me – Apply Now for Collections Supervisor Opportunity at Fort Mill


Skills

Sales, Leadership

Job Description

Job Description

Job Description

This position will supervise the overall performance of daily collection activities for the assigned unit while ensuring compliance with corporate policy and state and federal regulations. The Collections Supervisor will also examine workload volumes, prioritize work efforts, and perform daily monitoring of calls made by representatives which ensures detailed documentation on each account. The main goal for the Collections Supervisor is to lead, develop, and maintain a highly effective team through communication, performance management, development plans, and reward/recognition practices.

We are currently seeking an experienced Collections Supervisor to lead a group of collectors. The Collections Supervisor will be critical in cultivating an environment that supports, and reflects, the OneMain brand.

Primary Duties & Responsibilities:

  • Overseeing the overall performance of daily collection activities for the assigned unit
  • Providing coaching and development of telephone collection strategies to employees to ensure appropriate and successful negotiation of delinquent accounts
  • Administering unit processes to determine effective and efficient work methods
  • Analyzing reports, review files, and work actions to identify training issues, potential system issues and enhancements to achieve goals and minimize exposures by implementing corrective actions
  • Creating and managing work schedules to optimize resources in a productive and cost effective manner
  • Examining daily workload volumes utilizing reporting systems to prioritize work efforts and redistribute accounts as needed to ensure timely work actions

JOB REQUIREMENTS:

  • High School Diploma or GED. Bachelor's degree in Business, or a related field preferred
  • 4 to 6 years of collection / call center experience
  • Supervisory experience over a group of 8-12 team members

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